At Dortko, we value your privacy and are committed to being transparent about how your personal information is collected, used, and protected. This Privacy Policy explains the types of data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
- Personal Information: Your name, email address, phone number, and shipping address when you place an order, create an account, or subscribe to our newsletter.
- Payment Information: Payments are securely processed by trusted third-party providers. We do not store credit card or payment details.
- Usage Data: Information about how you interact with our website (such as pages visited and links clicked) to improve functionality and user experience.
2. How We Use Your Information
We may use your information to:
- Process orders, arrange shipping, and provide delivery updates.
- Respond to customer inquiries and support requests.
- Send marketing or promotional emails only if you have given consent. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.
- Improve website performance, personalize your browsing experience, and analyze usage trends.
3. Sharing Your Information
- We do not sell or rent your data to third parties for marketing purposes.
- Data may be shared with trusted partners such as shipping carriers and payment processors, but only as necessary to complete your order.
- We may disclose information when required by law, regulation, or to protect our rights, website, and users.
4. Data Security
- All transactions are protected with SSL encryption.
- We apply industry-standard safeguards to prevent unauthorized access, misuse, or disclosure of your personal information.
5. Data Retention
- We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
- When data is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
- Access & Update: You may access or update your account details through your account dashboard.
- Deletion: You may request deletion of your data by emailing us at support@dortko.com.
- Marketing Preferences: You may unsubscribe from promotional emails at any time.
- Cookies: You can manage or disable cookies through your browser settings.
7. Cookies
- We use cookies to enhance your shopping experience and analyze website usage.
- Some cookies are essential for site functionality (such as cart and checkout). Others help us improve services and personalize your browsing experience.
- You can choose to disable cookies in your browser. Please note this may affect website functionality.
8. Children’s Privacy
- Our website is not directed to children under 13 years of age, and we do not knowingly collect personal data from them.
- If we become aware that we have collected personal data from a child under 13, we will promptly delete it.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@dortko.com
Phone: (+1) 531-510-5662
Address: 1299 Antelope Creek Dr 23, Roseville, CA 95678, United States
Working Hours: 8AM – 6PM (Monday–Saturday)